You see other companies succeeding. You look at their websites, their marketing, and their offers. It feels like you’re just another voice in a very crowded room. You might be wondering how to make your business special when so many people are doing something similar. It’s a question every single entrepreneur asks themselves at some point.
The good news is that standing out isn’t about being louder. It’s about being different in a way that matters to your ideal client. Thinking about how to distinguish your business is the first step toward building a company that people remember and recommend for its long-term success.
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Stop Blending In and Start Standing Out
For a long time, the advice was to just be better than your competition. Offer a slightly better product. Give slightly better customer service. But that’s a tough game to win because “better” is hard for a customer to see right away.
Instead of trying to be better, focus on being different. When you’re different, you don’t have direct competition. You become the only choice for the right person in your target market.
This isn’t about some flashy gimmick. It is a strategic decision you make about what your business stands for and who you are built to serve. This is how you escape the trap of competing on price alone and build a successful business.
Develop Your Irresistible “Only” Factor
What if you were the “only” one who did what you do? Think about what would make your business the sole provider of a certain kind of solution. This is the heart of finding your standout position in the market.
It’s not about being the best in the world. It is about being the best for a specific group of people with specific problems. You want people to say, “Oh, you need X? You have to talk to them, they’re the only ones who can really help with that.”
Go Deep, Not Wide
Many business owners try to appeal to everyone. This is a big mistake that can dilute your marketing message. When you talk to everyone, nobody really hears you.
The solution is to find a niche. This means serving a very specific target audience with a laser focus. A niche market is a subset of a larger market with its own particular needs and preferences.
For example, instead of being a general business coach, you could be a coach for founders of software companies who are scaling past their first million. It’s specific, and it immediately sets you apart. This core focus helps your message resonate with the right prospective customers.
Combine Your Skills in a New Way
You don’t need a groundbreaking new skill. You can create a standout offering by stacking your existing skills. Think about the things you’re good at, even if they seem unrelated.
Cartoonist Scott Adams calls this the “Talent Stack” idea. His point is that becoming the best at one thing is hard. But becoming very good at two or three things and combining them is much easier and more valuable.
Maybe you’re a great speaker and also an expert in finance. You could become the go-to speaker for financial conferences. That combination is much more memorable than being just another speaker or just another finance expert. This creates a special selling proposition that only you can offer.
Actionable Strategies to Make Your Business Stand Out
Knowing you need to be different is one thing. Actually doing it is another. Here are a few concrete strategies you can use to build a business that truly stands on its own.
These are not quick fixes. They need thought and consistent effort. But they are the building blocks of a memorable brand identity.
1. Build a Powerful Brand Story
Facts tell, but stories sell. People connect with the stories behind a business. What’s your “why”?
Your story could be about why you started the company. It might be about a mission you believe in that is connected to your core values. Or it could be about the transformation you help your clients achieve. Whatever it is, it must be genuine.
The main point here is authenticity. Customers can spot a fake story from a mile away. As leadership expert Simon Sinek teaches, people don’t buy what you do; they buy why you do it. A clear story helps customers understand what you stand for and builds trust from the very first interaction.
2. Create a Remarkable Customer Experience
Your product or service might be similar to others. But the experience customers have with you can be completely different. This is often the most powerful way a small business can set itself apart.
Think about every touchpoint a customer has with your business. How can you make it easier, more pleasant, or more surprising? A simple handwritten thank-you note can make a huge impact and leave a lasting impression.
A positive user experience on your website is another critical component. Your website design should be intuitive and helpful, guiding potential customers smoothly. Every element, from your contact form to your privacy policy, contributes to how people perceive your company. To improve, you can gain insights by asking for customer feedback.
Companies that excel at this build incredibly loyal followings. Forbes notes that a great customer experience creates loyal customers who become evangelists for your brand. That kind of marketing is priceless.
3. Offer an Unbeatable Guarantee
How much do you believe in what you sell? A strong guarantee shows your confidence. It also removes all the risk for a potential buyer.
This goes beyond a standard 30-day money-back policy. A powerful guarantee is bold. For example, a marketing consultant could guarantee a certain number of new leads or they work for free until they hit the goal.
This can feel scary, but it does two things. It makes people more likely to buy, and it pushes you and your team members to deliver incredible results. This is how a small business attracts customers who might otherwise choose a more established competitor.
4. Rethink Your Business Model
Sometimes, the most powerful way to be different is to change the way you do business. Look at the standard model in your industry. Is there a better way to do things?
Think about subscription services. They completely changed how people buy everything from razors to software. You don’t have to follow the path everyone else is on.
For instance, could you offer a service as a subscription instead of a one-time project? Could you bundle services that are typically sold separately? Exploring this in your business plan can open up completely new opportunities for your company.
5. Develop a Clear Brand Voice
How your brand communicates is just as important as what it communicates. Do you sound formal and corporate? Or do you sound friendly and conversational?
There’s no right or wrong answer. But your tone should be consistent and reflect your brand’s personality. This consistent branding should apply to your web design, emails, and social media posts.
A clear brand voice makes you recognizable. To maintain it, create brand guidelines for all team members and any digital marketing agency you work with. This helps build a relationship with your audience before they even become a customer.
6. Focus on a Polarizing Point of View
This might sound counterintuitive. Don’t you want everyone to like you? Not necessarily.
Having a strong opinion or point of view on your industry can attract your perfect clients. It signals what your brand stand is. And when you stand for something, the right people will stand with you.
For example, a project management software company might take a strong stand against multitasking. They could build their entire brand around the idea of “focused work.” This will repel people who like to multitask, but it will passionately attract those who feel overwhelmed by it. This is how a business focus on a particular viewpoint makes a business special.
Maintaining Your Edge in the Market
Let’s be realistic. If you find a successful way to be different, competitors will notice. They will start to copy what you’re doing. So, how do you stay ahead?
Standing apart isn’t a one-and-done project. It is a commitment to continuous innovation. You must always be listening to your customers and looking for new ways to provide a better service.
The best defense is to build your difference around something that is hard to copy. Things like a deep connection with your target audience or an amazing company culture can’t be duplicated overnight. These are your true competitive advantages that pave the way for successful businesses.
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Conclusion
The journey to make your business stand out is really about self-discovery. It asks you to think deeply about what value you bring and who you are best equipped to help. It’s not about being weird for the sake of it, but about creating genuine value that no one else can.
Don’t fall into the trap of looking at what everyone else is doing and trying to copy it. Your greatest strength lies in what makes you, and your business, different. Embrace that, build your brand identity on it, and you’ll create a business that not only survives but thrives.